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Assistive listening devices
Listening in public places
Telecoils pick up electromagnetic energy and
convert it into sound. Your hearing aid’s telecoil
option can help you listen in public places
equipped with telecoil compatible assistive
listening devices such as a loop system. When
you see this symbol, it means that
there is a loop system installed;
this loop system is compatible with
your hearing aid. Please contact
your hearing healthcare professional for more
information on loop systems.
Connecting to external audio sources
You can connect to external audio sources by
using the uDirect 2 optional wireless accessory.
Ask your hearing healthcare professional for
information about uDirect.
Cause Possible remedy
No sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Hearing aids blocked
with ear wax
See “Cleaning your hearing
aids”. Consult your hearing
healthcare professional.
Troubleshooting guide
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